1. Introduction and Scope
Z7 Solutions LLC ("Z7 Solutions", "we", "us", or "our") is a Florida limited liability company that respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at z7solutions.com (the "Site"), use the Zeus AI assistant at ai.z7solutions.com (the "AI Assistant"), book a call with us, interact with us, or use any related services, applications, or communications channels (collectively, the "Services").
This Privacy Policy applies to personal information we collect through the Site and through our general business interactions, such as inquiries, demonstrations, marketing, and account communications. It does not govern personal information that Z7 Solutions processes on behalf of a client under a paid engagement; that processing is addressed in Section 18 (Business Services and Engagement Data).
Please read this policy carefully. If you do not agree with it, please do not access or use the Site or the Services. We may update this Privacy Policy from time to time as described in Section 20 (Changes to This Policy). Your continued use of the Site or the Services after we post changes means you accept the updated policy.
2. Information We Collect
We collect the categories of personal information described below. We collect only the information we reasonably need for the purposes set out in this policy. The specific information we hold about you depends on how you interact with us.
- Identifiers. Name, username, account identifiers, IP address, cookie and device identifiers, and similar identifiers you provide or that are generated when you interact with the Site or the Services.
- Contact details. Email address, postal address, and telephone number, including any mobile number you choose to provide for text messaging.
- Business and professional information. Job title, company or organization name, industry, role or function, business email, business phone, and information about your professional interests or the tools and services you use, where you provide it.
- Device and usage data. Information our servers and tools automatically collect when you access the Site or the Services, such as browser type and version, operating system, device type and identifiers, mobile network information, access times, pages viewed, referring and exit pages, approximate location derived from IP address, and other usage and diagnostic data.
- Communications. The content of inquiries, support requests, form submissions, survey responses, and other communications you send to us, along with records of our correspondence with you.
- AI Assistant conversations. The questions you type into the AI Assistant, its answers, and any contact details you choose to share in a chat. Section 2.2 explains how chats are handled.
- Job application information. If you apply for a role: your resume or profile link, location, the role you are interested in, and anything else you tell us in your application.
- Marketing preferences. Your subscription choices, consent records, opt-in and opt-out status, and engagement with our emails and messages.
- Inferences. The services or topics you are interested in, drawn from the choices you make on a form or summarized from a chat by our team or the AI Assistant.
We do not seek to collect sensitive personal information through the Site, and we ask that you not submit information such as government identifiers, financial account numbers, health information, or precise geolocation through our public forms or the AI Assistant unless we specifically request it for a defined purpose. We do not use or disclose sensitive personal information to infer characteristics about you.
2.1 Notice at Collection
The table below summarizes, for the 12 months before the date of this policy, the categories of personal information we collect, the categories of recipients to which we disclose each category for a business purpose, and whether any category is sold or shared, as California law defines those terms. Section 3 lists our sources, Section 4 our purposes, and Section 10 how long we keep each category.
| Category | Examples | Disclosed for a business purpose to | Sold or shared? |
|---|---|---|---|
| Identifiers | Name, email address, phone number, postal address, IP address, cookie and device identifiers | Hosting, security, email delivery, scheduling, customer relationship management, AI, and internal notification service providers | Cookie and device identifiers and IP address may be shared with advertising partners, only if you allow advertising cookies. Never sold for money. |
| Contact and professional information | Job title, company, industry, and what you tell us about your organization and needs | Hosting, email delivery, scheduling, and customer relationship management service providers | No |
| Internet or other electronic network activity | Pages viewed, links and buttons used, referring page, campaign tags, browser and device type | Hosting, security, and analytics service providers | Activity on the Site may be shared with advertising partners, only if you allow advertising cookies. |
| Geolocation data | Approximate location derived from your IP address. We do not collect precise geolocation. | Hosting, security, and analytics service providers | No |
| Electronic communications | Messages you send through our forms, by email, or in the AI Assistant | Hosting, email delivery, AI, customer relationship management, and internal notification service providers | No |
| Professional or employment information | For job applicants: resume or profile link, location, and the role you applied for | Hosting and email delivery service providers | No |
| Inferences | The services or topics you are interested in | Customer relationship management service providers | No |
| Sensitive personal information | We do not ask for it. If you include it in a message, we use it only to respond to you. | The same providers as the message that contains it | No |
We do not sell personal information for money, and we have no actual knowledge that we sell or share the personal information of consumers under 16 years of age. We do not offer financial incentives or price differences in exchange for personal information.
2.2 What Each Feature Collects
- Forms. Our contact, quote, booking request, pre-engagement, product access, subscription, and job application forms collect the fields on the form, the page you sent it from, the referring page and campaign tags, your browser's user agent, and a keyed one-way hash of your IP address that we use to limit abuse. We do not store your raw IP address with your submission. Before a form is sent, Cloudflare Turnstile checks that a person rather than a bot is sending it; that check processes your IP address and signals from your browser. We email you a confirmation and notify our team by email.
- Booking a call. Your name, email address, organization, phone number, topic, notes, and the time you choose. We create the meeting in Microsoft Bookings, part of our Microsoft 365 service, and Microsoft sends you the Microsoft Teams invitation. A copy of the booking is kept with our form records.
- AI Assistant. The AI Assistant is an artificial intelligence system, not a person. To answer you, it sends each message you type to Google's AI models (including Gemini) on Google Cloud, which process it on our behalf under Google Cloud terms that do not allow Google to use it to train its models without our permission. We do not keep a transcript of your chat on our servers; the conversation lives in your browser tab and ends when you close or reload it. If you share your name, email address, phone number, or company in a chat, the AI Assistant sends those details and the topic you asked about to our customer relationship management system, and notifies our team by email, team chat, and text message with a short summary of your request written by the AI. If you gave an email address, it also emails you a confirmation. Please do not share passwords, financial account numbers, health information, or other sensitive information in a chat.
- Newsletter. Your email address and the topics you choose.
- Calls and email. When you call or email us, we keep a record of the correspondence so that we can respond and follow up.
3. How We Collect It
We collect personal information in the following ways:
- Directly from you. When you complete a form, register, request support or a demonstration, subscribe to communications, or otherwise contact us through the Site or by email, phone, or message.
- Through the AI Assistant and our scheduling tools. When you chat with the AI Assistant or book a call, as described in Section 2.2.
- Cookies and similar technologies. Through cookies, browser storage, tracking pixels, and similar technologies that record how you interact with the Site, as described in Section 7.
- Analytics tools. Through analytics providers that help us understand Site usage and performance, as described in Section 8.
- Server logs. Automatically, through server and security logs that record technical information when you access the Site or the Services.
- Third parties. From service providers, marketing and data partners, publicly available sources, and referrals, where permitted by applicable law.
4. How We Use It
We use the personal information we collect for the following purposes:
- To operate, maintain, secure, and improve the Site and the Services.
- To respond to your inquiries, support requests, and other communications.
- To schedule and hold meetings you book with us.
- To answer your questions through the AI Assistant and route your request to the right person on our team.
- To evaluate job applications and communicate with applicants.
- To provide demonstrations, quotes, and information about our products and services that you request.
- To send newsletters, marketing communications, and promotional materials where you have opted in or where otherwise permitted by law, and to manage your preferences.
- To deliver text message programs you have subscribed to, as described in Section 13.
- To analyze usage, trends, and preferences so that we can improve the Site, the Services, and our offerings.
- To detect, prevent, investigate, and address fraud, spam, abuse of our forms and the AI Assistant, security incidents, and technical issues.
- To administer surveys, promotions, and features offered through the Site.
- To comply with legal obligations, enforce our terms and policies, and protect the rights, property, and safety of Z7 Solutions, our users, and others.
- For any other purpose for which you provided the information or that is compatible with the purposes above and permitted by applicable law.
5. Legal Bases for Processing (GDPR, Where Applicable)
Where the European Union General Data Protection Regulation (GDPR) or the United Kingdom GDPR applies to our processing of your personal information, we rely on the following legal bases:
- Consent. Where you have given consent, such as for certain marketing communications, text message programs, or non-essential cookies. You may withdraw consent at any time, without affecting processing carried out before withdrawal.
- Contract. Where processing is necessary to take steps at your request before entering into an agreement or to perform an agreement with you.
- Legitimate interests. Where processing is necessary for our legitimate interests, such as operating and securing the Site, understanding and improving the Services, and conducting direct business outreach, provided those interests are not overridden by your rights and interests.
- Legal obligation. Where processing is necessary to comply with a legal obligation to which we are subject.
The controller of your personal information is Z7 Solutions LLC, whose contact details are in Section 21. Providing personal information is voluntary. If you do not provide the information a form requires, such as your name and email address, we will not be able to respond to that request.
If you would like more information about the legal basis on which we process particular personal information, please contact us using the details in Section 21.
6. Automated Decision-Making
We do not use your personal information to make decisions based solely on automated processing, including profiling, that produce legal effects concerning you or similarly significantly affect you. If we introduce any such processing in the future, we will update this policy and provide the information and rights required by applicable law. The AI Assistant answers questions and may summarize your request for our team, but it does not make decisions about you; a person on our team decides how to follow up.
7. Cookies and Tracking Technologies
We use cookies, web beacons, tracking pixels, and similar technologies on the Site to help operate the Site, remember your preferences, improve your experience, and understand how the Site is used. Cookies are small files placed on your device. Your personal information is not collected simply by the presence of these technologies; rather, they record information about your interaction with the Site.
Cookies and browser storage we use. The table below lists site-managed storage and common partner cookies and identifiers. Partner names and durations can change; see their linked cookie information. Items marked first party are set by Z7 Solutions; browser storage stays on your device, but supported campaign context accompanies submitted inquiries when the relevant permission allows it. The others are set by our analytics and advertising partners, which are described in Section 8. Cookies remain on your device until they expire or you delete them.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| z7_consent | Z7 Solutions (first party) | Stores your cookie choices so that we can honor them on later visits. | 12 months |
| _ga | Google LLC | Google Analytics 4: tells returning visitors apart so that we can measure how the Site is used. | Up to 2 years (Google's default) |
| _ga_<property ID> | Google LLC | Google Analytics 4: keeps the state of a visit for our Google Analytics property. | Up to 2 years (Google's default) |
| _fbp | Meta Platforms | Meta pixel: identifies your browser so that our advertising and retargeting on Facebook and Instagram can be measured and delivered. Set only when you allow advertising. | About 90 days |
| _fbc | Meta Platforms | Meta pixel: records the ad click that brought you to the Site when you arrive from a Meta ad. Set only when you allow advertising. | About 90 days |
| _uetsid, _uetvid, _uetmsclkid | Microsoft Advertising (first-party cookies) | UET session, browser and advertising-click identifiers, used only when advertising is allowed. | Typically 1 day, 13 months and 90 days, respectively |
| MUID, MR, MSPTC | Microsoft (third-party cookies) | Microsoft browser identifiers and interaction signals that may accompany permitted UET requests; subject to browser restrictions. | Set and controlled by Microsoft; varies by cookie and browser |
| _uetmsdns | Z7 Solutions (first party) | Necessary no-data-sharing flag that stops Microsoft UET events when advertising is denied, Global Privacy Control applies, or the current URL is unsafe for tracking. | Up to 12 months; removed when advertising becomes eligible |
| z7.form.draft.<form> (local storage) | Z7 Solutions (first party, stays on your device) | Saves an unfinished form on your device so that you can pick it up later. Nothing is sent to us until you submit the form. | 14 days, or until you send the form or choose Start over |
| z7.form.last (local storage) | Z7 Solutions (first party, stays on your device) | Remembers the name, email address, and company from your last form on this device so that the next form is filled in for you. "Not you? Clear" removes it. | Until you clear it or clear your browser storage |
| z7.acquisition.v1 (session storage) | Z7 Solutions (first party) | When analytics is allowed, remembers permitted campaign labels and the referring website across pages so that visits and submitted inquiries can be attributed. Does not store form contents or ad click identifiers. | Used for up to 30 minutes; removed when analytics is turned off or the browser tab closes |
| z7.ad-clicks.v1 (session storage) | Z7 Solutions (first party) | When advertising is allowed, retains bounded Google or Microsoft advertising click identifiers (gclid, gbraid, wbraid, msclkid) across pages for inquiry attribution. Supported identifiers can accompany a submitted inquiry. They are kept separate from analytics event parameters and never include form contents. | Used for up to 30 minutes; removed when advertising is turned off or the browser tab closes |
| z7_ai_ref (session storage) | Z7 Solutions (first party, stays on your device) | When analytics is allowed, notes that your visit came from an AI assistant such as ChatGPT or Perplexity, so that the visit is counted once. Removed when analytics is turned off. | Until you close the browser tab |
| z7.engagement.permission.v1 (local storage) | Z7 Solutions (first party) | When first-party engagement is enabled, records your separate affirmative choice to associate future permitted page visits and resource clicks provisionally with an inquiry you submit. Requires analytics and advertising permission and no Global Privacy Control. Does not verify identity or authorize messages. | Until you withdraw the choice or clear browser storage |
| z7.engagement.capability.v1 (local storage) | Z7 Solutions (first party) | An opaque random capability used only with your engagement permission. After a successful inquiry, future page visits and resource clicks can inform internal interest review. Prior anonymous visits are never backfilled to your inquiry. | Valid for up to 30 days; removed on withdrawal or when expiry is detected |
| z7.engagement.capability.v1.withdraw (local storage) | Z7 Solutions (first party) | Remembers only a pending withdrawal capability when the collector cannot be reached, so withdrawal can be retried when you next visit. It cannot collect activity. Withdrawal removes associated behavior from current engagement scoring. | Until the collector acknowledges withdrawal or you clear browser storage |
| LinkedIn cookies and browser identifiers (for example, li_adsid, li_sugr, lidc, bcookie, UserMatchHistory and AnalyticsSyncHistory) | Insight Tag website retargeting, audience insights and advertising measurement, only while advertising is allowed. LinkedIn may associate visits with member accounts. Browser restrictions apply. | Varies by item; see LinkedIn's cookie table | |
| z7.marketing-denied.v1, z7.analytics-denied.v1 (session storage) | Z7 Solutions (first party) | Necessary denial-only backups for your advertising and analytics choices when the consent cookie cannot be stored. Contain only opt-out flags, no identifiers or acquisition data. | Browser tab session, or until you explicitly allow the corresponding category |
Cookie consent. When our first-party country check identifies a visitor as being in the United States, analytics and advertising are on by default, subject to saved choices and Global Privacy Control. For other countries, and when the check is unavailable or location is unknown, optional analytics and advertising stay off until you choose. We do not infer your country from your device time zone. You can reject optional cookies or change your choices at any time.
Security checks and the AI Assistant. Our forms use Cloudflare Turnstile, a strictly necessary security check that tells people from bots by processing your IP address and signals from your browser. The AI Assistant opens from ai.z7solutions.com. It does not set cookies or use browser storage, but it loads fonts from Google Fonts, so your browser connects to Google when the AI Assistant opens.
Your choices. You can review or change your cookie choices at any time with the "Cookie choices" link in the footer of every page. Strictly necessary cookies do not require consent. You can also control cookies through your browser settings; most browsers accept cookies by default, and you can usually decline or remove them, although doing so may affect the functionality of the Site.
8. Analytics and Advertising
Analytics. We use Google Analytics 4, provided by Google LLC, to understand and report on how visitors use the Site and how the Site performs. It sets the _ga and _ga_<property ID> cookies listed in Section 7, which by Google's default last up to two years. We use Google Consent Mode, which tells Google Analytics which of your choices apply so that it respects them, and Google signals and ad personalization stay off unless you allow advertising. When advertising is allowed, Google advertising features and our linked Google Ads account can use permitted Analytics signals for advertising measurement and remarketing. Declining advertising disables Google signals and ad personalization. Our site code does not send names, email addresses, phone numbers, or the contents of forms or chats to Google Analytics, Meta, Microsoft Advertising or LinkedIn. Google processes this information under its own privacy policy. We use analytics data to improve the Site and the Services.
Advertising. We use the Meta pixel, provided by Meta Platforms, to measure and deliver our advertising and retargeting on Facebook and Instagram, including advertising tailored to your interests. The pixel loads only when advertising is allowed under the choices and regional defaults in Section 7, and it sets the _fbp cookie listed in Section 7, which lasts about 90 days. Meta processes this information under its own privacy policy.
LinkedIn advertising. We use the LinkedIn Insight Tag for website retargeting, audience insights and advertising measurement when advertising is allowed under the choices and regional defaults in Section 7. Global Privacy Control disables it. LinkedIn receives permitted page and referrer URLs, browser/device information, IP address and visit timing, and may use cookies or a LinkedIn Ads ID. Its Website Actions can also collect public page names, button text, button interactions and form-submission signals. We do not add enhanced matching code or send form answers, email addresses, phone numbers or chat contents to this tag. When you withdraw advertising permission after it has loaded, we save your choice and reload the page to stop the tag. If browser storage is unavailable, fixed advertising-off and, when needed, analytics-off URL markers protect the replacement page. LinkedIn controls its own cookies; our site cannot erase cookies on LinkedIn domains. See LinkedIn's privacy policy and cookie table.
Your choices. You can allow or decline analytics and advertising with the "Cookie choices" link in the footer. You can opt out of the sale or sharing of your personal information for advertising with the "Do Not Sell or Share My Personal Information" link in the footer, and we honor the Global Privacy Control as the same opt-out, as described in Section 14. You may also use your browser settings, device controls, and industry opt-out tools such as those offered by the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA). For information about your rights to opt out of "sharing" for cross-context behavioral advertising under California law, see Section 12.
New partners. If we add another analytics or advertising partner, we will list it in this policy before it goes live.
Microsoft Advertising. We use Microsoft Universal Event Tracking (UET) for advertising measurement and conversion attribution. Microsoft receives page and referral URLs, advertising-click identifiers, browser and device signals, and event names for a successfully submitted sales inquiry or a confirmed booking. Our event payloads do not include form or chat contents, names, email addresses, phone numbers, or booking details. UET follows the same regional defaults, saved advertising choices and Global Privacy Control described in Section 7. We do not load UET before advertising is allowed, and send Microsoft an explicit denied consent update and no-data-sharing flag when you withdraw permission. You can opt out with Cookie choices in the footer. We do not enable Microsoft Clarity session recording or UET Insights. Microsoft processes the information it receives for advertising measurement, reporting and its related service purposes under the Microsoft Privacy Statement.
9. How We Share and Disclose
We do not sell your personal information for money. We share personal information only as described in this section:
- Service providers and processors. We share personal information with third-party service providers and processors that perform functions on our behalf: cloud hosting and content delivery, security and bot protection, email delivery, scheduling and video meetings (Microsoft 365), artificial intelligence (Google Cloud, for the AI Assistant), customer relationship management, internal team messaging and alerting, analytics, marketing operations, payment processing, and customer support. These providers are bound by contract to use the information only to provide services to us and to protect it.
- Professional advisors. We may share personal information with our auditors, attorneys, insurers, and similar professional advisors where reasonably necessary.
- Legal and safety. We may disclose personal information if required by law, regulation, legal process such as a subpoena or court order, or government request, or where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Z7 Solutions, our users, or others, to enforce our terms, or to detect, prevent, or address fraud, security, or technical issues.
- Business transfers. In connection with a merger, acquisition, financing, reorganization, sale of assets, or bankruptcy, personal information may be transferred to a successor or acquiring entity, which would handle it in a manner consistent with this policy or provide notice as required by law.
- Aggregated or de-identified information. We may share aggregated, de-identified, or anonymized information that does not reasonably identify any individual.
Meaning of "sell" and "share" under California law. The California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), defines "sell" broadly to include disclosing personal information to a third party for monetary or other valuable consideration, and defines "share" to include disclosing personal information to a third party for cross-context behavioral advertising. Z7 Solutions does not sell personal information for money. Some uses of cookies and similar advertising technologies described in Section 8 could be considered a "sale" or "share" under these broad definitions. Where that is the case, you may exercise the right to opt out as described in Section 12, and we honor opt-out preference signals such as the Global Privacy Control as described in Section 14. Section 2.1 lists the categories involved.
Mobile information. We do not sell, rent, or share your mobile phone number with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties or affiliates for those purposes. Mobile information is used only by Z7 Solutions to communicate with you about your inquiries, the programs you subscribe to, and your account, and is shared only with service providers that help us deliver those messages on our behalf.
10. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including to provide the Services, maintain our records, comply with our legal obligations, resolve disputes, and enforce our agreements. The table below shows how long we keep each category or, where a fixed period is not possible, the criteria we use to decide.
| Information | How long we keep it |
|---|---|
| Form submissions, booking records, and the correspondence that follows | For as long as we need them to respond to you and to manage any business relationship that follows, and then for as long as we need them for our records, legal obligations, and the defense of claims. Encrypted nightly backups of our form records roll off on a fixed schedule: local copies after 30 days and offsite copies after about 60 days. |
| Customer relationship management records | Until you ask us to delete them or we no longer need them for our business relationship. If you opt out of marketing, we keep a minimal record so that we can honor your choice. |
| Newsletter subscriptions | Until you unsubscribe, and then a minimal record so that we do not email you again. |
| Job applications | For as long as needed to consider you for the role and similar openings, and for as long as employment record laws require. |
| AI Assistant chats | We do not keep chat transcripts. Contact details and summaries that the AI Assistant sends to our team are kept as customer relationship management records. |
| Server and security logs | For the limited periods set by our hosting, security, and cloud providers, after which they are overwritten or deleted. We do not record form contents or chat messages in these logs. |
| Cookies and browser storage | For the durations listed in Section 7. |
| Consent and opt-out records | For as long as needed to honor your choices and to show that we did. |
When personal information is no longer needed, we securely delete, anonymize, or aggregate it.
11. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. These safeguards are calibrated to the nature of the information and the risks involved.
No method of transmission over the Internet and no method of electronic storage is fully secure. As a result, while we work to protect your personal information, we cannot guarantee its absolute security, and you provide information to us at your own risk. If you have reason to believe that your interaction with us is no longer secure, please contact us using the details in Section 21.
If a breach of security involving your personal information occurs, we will notify you and the appropriate authorities as applicable law requires, including the Florida Information Protection Act of 2014.
12. Your Privacy Rights
Depending on where you live and the law that applies to you, you may have some or all of the rights described below. We will respond to verified requests within the timeframe required by applicable law and will not discriminate against you for exercising your rights. For California requests, we confirm receipt within 10 business days and respond within 45 calendar days, which we may extend once by up to 45 more days if we tell you why.
12.1 California Residents (CCPA and CPRA)
If you are a California resident, you may have the right to:
- Know and access. Request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes for collecting it, and the categories of third parties to whom we disclose it.
- Delete. Request that we delete personal information we have collected from you, subject to legal exceptions.
- Correct. Request that we correct inaccurate personal information we maintain about you.
- Opt out of sale or sharing. Direct us not to sell or share your personal information, as those terms are defined under the CCPA and explained in Section 9.
- Limit use of sensitive personal information. Direct us to limit our use and disclosure of sensitive personal information to what is necessary to provide the Services, to the extent we use any such information for purposes beyond those permitted exceptions. We do not use or disclose sensitive personal information for purposes that would require us to offer this right.
- Non-discrimination. Not receive discriminatory treatment for exercising any of these rights.
How to submit a request. You may submit a request by calling us toll free at (844) 974-8669, by emailing contact@z7solutions.com, or by writing to us at the mailing address in Section 21. To opt out of any sale or sharing, you may also use the "Do Not Sell or Share My Personal Information" link and the "Cookie choices" link in the footer, described in Sections 7 and 8, and the Global Privacy Control described in Section 14.
Verification. To protect your privacy, we will take reasonable steps to verify your identity before responding to a request to know, delete, or correct. Verification may include matching information you provide with information we hold. We will not fulfill a request to know specific pieces of personal information unless we can verify your identity to the standard required by law.
Authorized agents. You may use an authorized agent to submit a request on your behalf. We may require the agent to provide proof that you authorized the agent to act for you, and we may require you to verify your own identity directly with us.
12.2 Residents of the European Economic Area, the United Kingdom, and Similar Jurisdictions (GDPR)
Where the GDPR or the UK GDPR applies, you may have the right to:
- Access. Obtain confirmation of whether we process your personal information and a copy of that information.
- Rectification. Have inaccurate or incomplete personal information corrected.
- Erasure. Have your personal information deleted in certain circumstances.
- Restriction. Restrict our processing of your personal information in certain circumstances.
- Portability. Receive certain personal information in a structured, commonly used, machine-readable format and, where technically feasible, have it transmitted to another controller.
- Objection. Object to certain processing, including processing based on our legitimate interests and processing for direct marketing.
- Withdraw consent. Withdraw consent at any time where we rely on consent, without affecting the lawfulness of processing before withdrawal.
- Complaint. Lodge a complaint with your local data protection or supervisory authority.
To exercise these rights, contact us using the details in Section 21. We may need to verify your identity before responding.
13. Marketing Communications and SMS/Email Consent and Opt-Out
Email marketing. Where you have opted in or where otherwise permitted by law, we may send you newsletters, marketing communications, and promotional materials. You can opt out at any time by using the unsubscribe link or instructions in our emails or by contacting us using the details in Section 21, and we honor opt-out requests within 10 business days. Even if you opt out of marketing email, we may still send you non-marketing messages, such as service notices, security alerts, and messages about your account or inquiries.
Calls and texts about your request. If you give us a phone number on a form, when you book a call, or in a chat, our team may call or text you at that number about your request. Giving us a number does not sign you up for marketing text messages, and we do not send automated marketing calls or text messages to your number unless you have given us your express written consent to receive them.
Text message program. Z7 Solutions LLC sends text messages only to people who opt in on our website forms, such as the contact and subscribe pages. Each form offers two separate, unchecked consent boxes: one for service-related messages (support ticket updates, appointment reminders, and account notifications) and one for marketing and promotional messages (special offers, service recommendations, and follow-up communications). Neither box is required to submit a form or to buy anything. These terms apply:
- Message types and frequency. You receive only the kinds of messages whose box you checked. Message frequency varies.
- Express consent. You join only by checking an unchecked consent box on a sign-up form or by texting a keyword we publish for that program. Consent to receive text messages is not a condition of any purchase or service agreement.
- Opt-out. You can opt out at any time by replying STOP to any message. We also honor QUIT, END, REVOKE, OPT OUT, CANCEL, and UNSUBSCRIBE, and any other reasonable way you tell us, such as an email to contact@z7solutions.com. We may send one message confirming your opt-out, and we stop texting you within 10 business days of your request.
- Help. Reply HELP to any message for assistance. You can also call us at (844) 974-8669, email contact@z7solutions.com, or visit z7solutions.com/contact-us.
- Message and data rates. Message and data rates may apply depending on your mobile carrier and plan. Z7 Solutions is not responsible for charges from your wireless provider.
- Hours. We send marketing text messages only between 8 a.m. and 8 p.m. in your local time.
- Carriers. Service availability may vary by carrier and location, and carriers are not liable for delayed or undelivered messages.
- Privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties; we use them only to deliver the messages you selected and to operate the program through service providers that act on our behalf, such as our messaging provider.
14. Do Not Track and Global Privacy Control
Some browsers offer a "Do Not Track" setting. Because there is no common industry standard for how to respond to Do Not Track signals, the Site does not currently respond to them.
We do honor opt-out preference signals such as the Global Privacy Control (GPC) that are transmitted from your browser or device and that we are able to detect. We treat a valid signal as a request to opt out of the sale or sharing of personal information and of targeted advertising for the browser or device from which it is sent, including under state laws that recognize universal opt-out signals. When the signal is detected, our cookie choices panel shows that it has been honored. Advertising stays off while your browser sends the signal, including when an older saved choice allowed it. You can also opt out at any time with the "Do Not Sell or Share My Personal Information" link in the footer.
15. Children's Privacy
The Site and the Services are intended for a business audience and are not directed to children. We do not knowingly collect personal information from children under 13, and, where a higher age threshold applies under applicable law, we do not knowingly collect personal information from children under 16 without any required consent. If you are a parent or guardian and believe that a child has provided us personal information, please contact us using the details in Section 21, and we will take reasonable steps to delete that information. We do not sell or share the personal information of consumers we know are under 16 years of age. Where a school uses Z7 software, such as Z7-Guard™, with information about students under a signed agreement, that processing follows the agreement as described in Section 18, not this section.
16. International Data Transfers
Z7 Solutions is based in the United States, and we process and store personal information in the United States and in other jurisdictions where we or our service providers operate. If you are located outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States and other jurisdictions whose data protection laws may differ from those of your jurisdiction. Where required by applicable law, we put in place appropriate safeguards for such transfers. By using the Site or providing information to us, you understand that your information may be processed as described in this policy.
17. Additional State Privacy Rights
Residents of United States states that have enacted comprehensive consumer privacy laws, including Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, and others as those laws take effect, may have rights similar to those described in Section 12, such as the right to access, correct, delete, and obtain a copy of personal information, and the right to opt out of targeted advertising, the sale of personal information, and certain profiling. You may exercise these rights using the contact details in Section 21.
Appeals. If we decline to act on your request, you may appeal by replying to our decision or by emailing contact@z7solutions.com with "Privacy appeal" in the subject line. We will respond within the time your state's law requires and explain our decision. If we deny your appeal, you may contact your state Attorney General.
California Shine the Light. California Civil Code Section 1798.83 permits California residents to request information about a business's disclosure of personal information to third parties for those third parties' own direct marketing purposes. Z7 Solutions does not share personal information with third parties for their own direct marketing purposes.
Nevada. Nevada residents may ask us not to sell covered information as Nevada law defines it. We do not sell covered information, but you may send a request to contact@z7solutions.com.
18. Business Services and Engagement Data
This Privacy Policy governs personal information Z7 Solutions collects through its website and general interactions. Where Z7 Solutions processes personal information on behalf of a client under a paid engagement, that processing is governed by the agreement with that client, including the Z7 Solutions Statement of Work Terms of Business and the Data Processing Addendum, which control over this Privacy Policy for that client personal data. The limitation of liability and other terms of the Statement of Work Terms of Business, and not the website Terms of Use, govern paid services engagements and any pre-engagement assessment, pilot, or scoping interaction. Personal information contained in data you or your organization submit to Z7 software is handled under the End User License Agreement and the Data Processing Addendum.
19. Third-Party Links
The Site may contain links to third-party websites, applications, or services that we do not own or control. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy or security practices. Any information you provide to a third party is governed by that party's own policy. We encourage you to review the privacy policy of any third-party site or service before providing personal information.
20. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the version and date at the top of this policy and post the revised policy on the Site. Where required by law, we will provide additional notice. Your continued use of the Site or the Services after we post changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically. If we change how we use personal information we have already collected in a materially different way, we will notify you and, where the law requires, ask for your consent first.
21. How to Contact Us
If you have questions or comments about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Z7 Solutions LLC
7380 W. Sand Lake Rd, Suite 500-110
Orlando, FL 32819
Phone (toll free): (844) 974-8669
Email: contact@z7solutions.com
Website: z7solutions.com