JOB OPENING
Business Operations Manager (Federal and SLED Compliance)
ABOUT THE ROLE
We are hiring a Business Operations Manager to own the operational backbone of the company. This role replaces and improves the internal filings, paperwork, payroll coordination, reporting, renewals, invoicing, and compliance tracking currently handled across the back office.
This is a long term, highly trusted position. You will work directly with leadership and interact with employees as needed for HR and operations matters. We will automate some of these tasks over time, and you will help identify what should be automated and what must remain controlled and human verified.
CORE RESPONSIBILITIES
Federal and SLED compliance operations
- Maintain calendar and completion of recurring filings and registrations across applicable states and agencies
- Maintain required certifications, renewals, and compliance documentation as needed
- Support reporting and operational requirements tied to Federal and SLED customer work
- Support GSA schedule administration and related updates as needed
- Monitor and respond to relevant opportunities that align with Z7 Solutions and coordinate internal follow-up
Finance Operations and Invoicing
- Own invoicing process end to end and ensure invoices go out accurately and on time
- Own AR follow-up, renewals follow-up, and customer administrative coordination
- Maintain organized records for bill pay and vendor payment workflows
- Manage accounting workflows in QuickBooks, ensure transactions are categorized correctly, and keep books clean for leadership visibility
- Coordinate deliverables and requests for CPAs and outside finance professionals and ensure they get what they need on time
Payroll and HR Operations
- Coordinate payroll operations and maintain clean documentation and process controls
- Maintain employee records, onboarding and offboarding checklists, and internal HR process coordination
- Coordinate employee handbook updates and HR documentation with providers and design teams
- Act as a reliable operational point of contact for employees for basic HR process needs
Operations Excellence
- Create structure, documentation, and repeatable processes so nothing falls through cracks
- Maintain an operating calendar for deadlines, renewals, reporting, and internal commitments
- Build simple reporting for leadership as needed (status, upcoming deadlines, AR, invoicing cadence)
REQUIRED BACKGROUND
- Prior experience in a similar all-in-one operations role that included finance operations, invoicing, and compliance coordination
- Demonstrated experience supporting Federal and or SLED contracting reporting and administrative requirements
- Strong QuickBooks experience and strong operational discipline
- High attention to detail and ability to manage deadlines across many parallel workstreams
- Strong communication and follow-through with customers, internal teams, and external partners
- Trustworthy, discreet, and comfortable operating with sensitive information
- Extended background check, must be security clearance eligible
WHAT SUCCESS LOOKS LIKE IN THE FIRST 90 DAYS
- Clean operational calendar for filings, renewals, and compliance requirements
- Invoicing and AR follow-up running on a consistent cadence
- QuickBooks organized and CPA ready
- Standardized templates for common tasks (filings, renewals, customer follow-ups, internal requests)
- Clear list of tasks that can be automated safely, with recommendations on tools and controls
HOW TO APPLY
Send your resume or LinkedIn profile and include:
- Your full name
- A short summary of your experience with Federal and SLED reporting or contract operations
- Your QuickBooks experience level and what you owned directly
- Two examples of processes you standardized or improved and the result
- Your compensation expectations
7380 W. Sand Lake Rd Suite 500-110,
Orlando, FL 32819
- Long term, high trust role
- Remote role, occasional travel for events as needed
- Start Date: ASAP