Small Business IT Solutions

SMB Managed Services

Enterprise-Grade IT Outcomes for Growing Businesses

Z7 Solutions delivers comprehensive IT infrastructure, cybersecurity, and technical support designed specifically for small and medium-sized businesses with 10 to 500 employees. Our predictable monthly pricing gives you enterprise-grade technology without the enterprise budget, allowing you to focus on growing your business while we handle your technology.

SMB Problems We Solve

SMBs need reliable support, predictable costs, and stronger security without complexity:

Reactive support that never reduces repeat issues
Security tools without monitoring or follow-through
Weak backup posture and untested recovery
Unmanaged devices and inconsistent access controls
No roadmap, only urgent fixes

Managed Operations That Reduce Noise

Focus on repeat-issue reduction, patch consistency, and clear service reporting:

Proactive Monitoring - 24/7 network monitoring preventing issues before they impact business.
Remote and On-Site Support - Helpdesk tickets resolved remotely or technician dispatch when needed.
Patch Management - Automated Windows, Mac, Linux, and application updates.
Endpoint Protection - Protecting laptops, desktops, and servers from malware.
Backup and Disaster Recovery - Daily backups with rapid recovery capabilities.
IT Budget Planning - Multi-year technology roadmaps and capital planning.
Vendor Management - Managing relationships with internet, phone, and software providers.
IT Documentation - Network diagrams, password vaults, and procedure documentation.

Small Business Helpdesk and User Support

Friendly, responsive technical support for your team:

Unlimited Helpdesk Tickets - No ticket limits or per-incident charges.
Fast Response Time - Average acknowledgment under 15 minutes.
Multiple Support Channels - Email, phone, chat, and portal support options.
Employee Onboarding - Setting up new hires with accounts, devices, and training.
Employee Offboarding - Securely removing access when employees depart.
Password Resets - Self-service and assisted password recovery.
Application Support - Help with Microsoft 365, accounting software, CRM, and line-of-business apps.

Security That Is Practical and Measurable

Strengthen endpoint and access controls, plus monitoring and response patterns:

Firewall Management - Next-generation firewall protecting your network perimeter.
Email Security - Spam filtering, phishing protection, and malware scanning.
Multi-Factor Authentication - Adding second-factor protection to critical accounts.
Dark Web Monitoring - Alerting when employee credentials appear in breaches.
Security Awareness Training - Monthly phishing simulations and security education.
Cybersecurity Insurance Support - Meeting insurer requirements for coverage.
Incident Response - Rapid response when security incidents occur.
Vulnerability Scanning - Identifying security weaknesses before hackers do.

Email and Credential Risk Reduction

Protect against the most common attack vectors:

Phishing Prevention

Technical controls and user awareness reducing successful attacks.

Credential Protection

Strong passwords, MFA, and monitoring for compromise.

Email Encryption

Protecting sensitive communications.

Impersonation Protection

Blocking spoofed emails that appear to come from executives or vendors.

Microsoft 365 for Small Business

Complete productivity platform:

Email and Calendar - Professional email on your domain with Exchange Online.
Microsoft Teams - Chat, video conferencing, and collaboration.
Office Applications - Word, Excel, PowerPoint, and Outlook on desktop and web.
OneDrive and SharePoint - Cloud file storage and document collaboration.
Microsoft 365 Management - User licensing, security configuration, and administration.
Migration Services - Moving from Google Workspace, POP email, or on-premises Exchange.

Resilience That Protects Revenue

Harden backups and validate recovery so disruption is minimized:

Automated Daily Backups - Files, databases, and complete system images.
Offsite Backup Storage - Geo-redundant cloud backup protecting against local disasters.
Rapid Recovery - Quick restoration of individual files or entire servers.
Ransomware Protection - Immutable backups preventing data loss from encryption attacks.
Business Continuity Planning - Documented procedures for various disaster scenarios.
Backup Testing - Regular validation ensuring backups work when needed.

Cloud-Based Phone Systems

Modern business communication:

VoIP Phone System - RingCentral, 8x8, and Nextiva cloud phone solutions.
Mobile and Desktop Apps - Answer business calls from anywhere.
Auto-Attendant - Professional automated greeting and call routing.
Call Recording - Record calls for training and compliance.
Video Conferencing - Integrated video meetings with screen sharing.
Number Portability - Keep your existing business phone numbers.

Office Network Setup and Wi-Fi

Reliable connectivity for your office:

Business-Class Wi-Fi - Fast, secure wireless network throughout office space.
Network Cabling - Cat6 Ethernet installation for reliability.
Internet Connectivity - Helping select and configure internet service.
Guest Wi-Fi Network - Separate network for visitors keeping business network secure.
Network Equipment - Business-grade routers, switches, access points, and firewalls.
Network Expansion - Adding capacity as your team grows.

Server and Storage Solutions

Right-sized infrastructure for small businesses:

Cloud Server Hosting

Azure and AWS virtual servers eliminating hardware costs.

On-Premises Servers

Windows Server and Linux servers when needed.

File Server and NAS

Centralized file storage replacing local hard drives.

Email Server Migration

Moving Exchange on-premises to Microsoft 365.

Database Hosting

SQL Server and MySQL for line-of-business applications.

Virtualization

VMware and Hyper-V maximizing hardware investments.

Desktop and Laptop Management

Keep employee devices running smoothly:

PC and Mac Support - Supporting both Windows and Apple computers.
Hardware Procurement - Recommending and purchasing business computers.
Device Setup and Configuration - Pre-configuring new computers before delivery.
Device Setup and Configuration - Pre-configuring new computers before delivery.
Remote Device Management - Software deployment and configuration from NOC.
Mobile Device Management - Managing company-owned smartphones and tablets.
Hardware Refresh Planning - Budgeting for computer replacement cycles.

Business Software Support

Help with the applications you use daily:

QuickBooks and Accounting Software - Support for QuickBooks Online, Desktop, and alternatives.
CRM Systems - Salesforce, HubSpot, Zoho, and Pipedrive implementation and support.
Industry-Specific Applications - Practice management, job costing, and shop management systems.
Collaboration Tools - Slack, Asana, Monday.com, and Trello team coordination.
Document Management - Replacing paper with digital document systems.
E-Signature Solutions - DocuSign and Adobe Sign electronic signature workflows.

Website and E-Commerce Support

Basic web presence and online sales:

Website Hosting - Reliable hosting for business websites.
WordPress Management - Updates, backups, and security for WordPress sites.
E-Commerce Platforms - Shopify, WooCommerce, and BigCommerce technical support.
SSL Certificates - Securing websites with HTTPS encryption.
Email Marketing - MailChimp and Constant Contact integration and support.
SEO and Domain Management - Domain registration, DNS configuration, and basic SEO.

Line-of-Business Application Support

Supporting specialized industry software:

Application Installation - Installing and configuring specialized business software.
Software Updates - Keeping applications current and compatible.
Database Maintenance - Backing up and optimizing application databases.
Application Troubleshooting - Resolving errors and performance issues.
Software Training - Teaching staff how to use new applications effectively.

Technology Planning and Strategy

Making smart technology decisions:

Technology Assessments - Evaluating current IT and identifying improvements.
IT Budgeting - Planning technology investments aligned with business goals.
Software Selection - Helping choose the right applications for your needs.
Cloud vs. On-Premises - Determining optimal infrastructure approach.
Scalability Planning - Ensuring technology grows with your business.
IT Policy Development - Acceptable use, BYOD, and remote work policies.

Project Management

Overseeing technology initiatives:

Office Moves - Coordinating IT aspects of office relocations.
Software Migrations - Managing transitions to new applications.
Network Upgrades - Expanding capacity and improving performance.
New Office Setup - Establishing IT infrastructure for new locations.
Vendor Coordination - Managing multiple vendors for complex projects.

Security Monitoring and Escalation Support

Visibility and response for security events:

Continuous Monitoring - Watching for threats and suspicious activity.
Alert Triage - Prioritizing security events by severity.
Escalation Procedures - Clear paths for handling significant incidents.
Incident Documentation - Recording events for analysis and compliance.

Cyber Insurance Readiness

Support practical controls, documentation, and recovery readiness improvements:

Control Implementation - Putting in place controls required by insurers.
Documentation - Evidence of security practices for applications and renewals.
Recovery Readiness - Validated backup and recovery capabilities.
Policy Review Support - Understanding what coverage requires.

Why Small Businesses Choose Z7 Solutions

Predictable Monthly Pricing

Our all-inclusive managed services provide predictable IT budgets with no surprise invoices or per-ticket charges.

No Long-Term Contracts

Month-to-month agreements give you flexibility unlike competitors requiring multi-year commitments.

Local Service with National Capabilities

We provide on-site service in your area backed by 24/7 national NOC and SOC monitoring.

Small Business Focus

Unlike enterprise-focused MSPs, we specialize in businesses with 10 to 500 employees, understanding your unique needs and budget constraints.

Rapid Response

When technology fails, small businesses cannot afford lengthy downtime. We prioritize rapid response keeping your business running.

Trusted Advisor Approach

We become your trusted technology advisor, guiding decisions beyond just fixing problems, helping your business leverage technology strategically.

Related Services

Frequently Asked Questions

Can you work with our existing internal IT person?

How do you keep things fast and responsive?

Can you help with cyber insurance readiness?

Get Started with Professional IT Support

Stop struggling with technology issues and free yourself to focus on your business. Our small business IT specialists provide enterprise-quality service at small business prices.

Contact SMB Solutions Team

Corporate Information

CAGE Code: 78C83 | UEI: DT76MPHZABG8
Primary NAICS: 541519, 541513, 541512, 541611, 518210, 541330, 541690
PSC Codes: D310, D302, D306, D316, D318, D399

Z7 Solutions LLC
7380 W. Sand Lake Rd, Suite 500-110, Orlando, FL 32819
📞 (844) Z7-IT-NOW | ✉️ [email protected] | 🌐 z7solutions.com

Your IT Partner for Life